Terms & Conditions

Processing Time

Upon successful checkout, processing time for your order is 3-5 business days. We strive to process orders promptly within this timeframe.

Shipping

We offer free shipping for orders over 700 AED within our designated delivery areas. Additional charges apply for orders below this threshold or for deliveries outside the specified areas.

Exchanges and Store Credit

  • If you wish to exchange an item or receive store credit, you must notify us and return your items within 14 days from the date of purchase. After this period, no exchanges or store credit are available.
  • The item(s) for exchange must be in their original condition, unused, and with all packaging intact.
  • Exchanges are subject to product availability.

Cash Refunds

Please note that we do not provide cash refunds under any circumstances. Refunds will be issued in the form of store credit only.

General

  • We reserve the right to modify, suspend, or terminate any aspect of our website or services at any time, including these Terms and Conditions, without prior notice.
  • We strive to ensure the accuracy of all information on our website but do not guarantee its completeness or reliability. We reserve the right to correct any errors, inaccuracies, or omissions and to update information at our discretion.
  • By using our website, you acknowledge that all content, including text, images, logos, and trademarks, is the property of California Love and is protected by copyright and intellectual property laws.
  • Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.
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